Case Study: Interprofessional Communication and Collaboration

Description

Read the scenario below about a situation occurring in a cardiac rehabilitation facility. After reading the scenario, write a 500-750-word reflection paper responding to the questions that follow.

Scenario:
You are the nurse leader in a cardiac rehabilitation facility. Your unit has several nurses who act as preceptors for nursing students from the local college. You notice that the student nurses seem to lack confidence in using the ISBAR communication tool for handoffs. One day, you overhear a student saying: “I hate doing handoffs; I’m afraid of making a mistake. The nurses all seem to use ISBAR differently.”

Questions:

As the nurse leader, what steps would you take to investigate this issue further? Explain what specific information you would try to gather.

If your investigation revealed that team members are using the ISBAR tool inconsistently, describe at least two actions you would take as the nurse leader to address this.

Discuss whether or not it would be appropriate for you, as the nurse leader, to provide education on using the ISBAR tool to both the nursing students and your staff. Support your position.

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