Paul Krugman, an MIT economist, states, â€œAt the heart of capitalismâ€™s inhumanity-and no sensible person will deny that the market is an amoral and often cruelly capricious master-is the fact that it treats labor as a commodity.â€ (The Accidental Theorist, Norton, 1998,p.15) Is it true that capitalists employers treat their workers as â€œcommoditiesâ€? In what sense is the marketplace â€œcruelly capriciousâ€? Give examples.
Contrast Professor Krugmanâ€™s views with those of Bill Marriott, president of Marriott Corporation, who said: â€ One of the important thingsâ€¦is [to] counter the notion that big corporations are faceless machinesâ€¦When employees know that their problems will be taken seriously, that their ideas and insights matter, theyâ€™re more comfortable and confident. In turn, theyâ€™re better equipped to deliver their best on the job and to the customer. Everyone wins: the company the employee, the customer. The philosophy of putting employees first is particularly important in our industry, because Marriott is in the people business, not just the service businessâ€¦Iâ€™ve said again and again that our associates [employees] are number one. It wont hurt to say it one more time. Whithout the hard work and dedication of our team, Marriott wouldnt exist. Period. Thatâ€™s why taking care of our employees is a top priority for the organization.â€ (The Spirit to Serve, HarperBusiness, 1997, pp. 5, 35, 126-127)
Are employees treated as â€œcommoditiesâ€ at Marriott? Is their labor policy â€œcruelly capriciousâ€ or â€œcaringâ€? Is Marriott the exception to the rule among big companies?
Please in 3 page paper using APA format, need it by 09/08/2013